BI Production Support Analyst (SQL) – Pune | Confidential IT Services Company

Job Description

We are looking for a detail-oriented BI Production Support Analyst with strong SQL skills to support business intelligence systems and ensure smooth data operations. This role is ideal for professionals with 1–2 years of experience who enjoy problem-solving, working with databases, and supporting live production environments. If you are comfortable working independently, collaborating with teams, and are open to night shifts, this opportunity offers solid growth in the BI and data support domain.


BI Production Support Analyst Job in Pune

In today’s data-driven organizations, Business Intelligence (BI) systems play a critical role in decision-making. Any disruption in these systems can directly impact business operations. This is where a BI Production Support Analyst becomes essential.

This role focuses on supporting live BI environments, resolving data-related issues, optimizing SQL queries, and ensuring reports and dashboards function accurately and efficiently. For professionals with 1–2 years of SQL and database experience, this position offers a strong foundation for a long-term career in data engineering, BI development, or analytics.


Job Location & Employment Type

  • Location: Pune
  • Experience Required: 1–2 Years
  • Employment Type: Full-Time
  • Shift: Night Shift (flexibility required)

Key Responsibilities

As a BI Production Support Analyst, your daily responsibilities will include:

  • Supporting production BI systems and resolving data-related issues
  • Writing and maintaining SQL queries, joins, and subqueries
  • Analyzing data issues and identifying root causes
  • Performing basic query optimization and performance tuning
  • Coordinating with development, BI, and reporting teams
  • Ensuring data accuracy, consistency, and timely availability
  • Following version control and deployment processes
  • Communicating effectively with stakeholders and team members
  • Maintaining documentation for issues, fixes, and processes

Required Skills & Why They Matter

1. SQL Databases (1–2 Years Experience)

SQL is the backbone of BI systems. In this role, SQL is used to retrieve, validate, and troubleshoot data in production environments. Hands-on experience ensures faster issue resolution and better data understanding.

2. SQL Queries, Joins, and Subqueries

Complex BI reports often depend on multiple tables and relationships. Strong knowledge of joins and subqueries helps in:

  • Debugging incorrect reports
  • Fixing data mismatches
  • Improving query logic

3. Performance Tuning & Query Optimization (Basic Knowledge)

Even small inefficiencies in queries can slow down BI reports. Basic optimization skills help improve system performance and user experience without requiring deep DBA-level expertise.

4. Problem-Solving Skills

Production issues are rarely straightforward. A BI support analyst must analyze logs, data patterns, and SQL outputs to identify the root cause and apply accurate fixes.

5. Attention to Detail

A minor data mismatch can lead to incorrect business decisions. Attention to detail ensures data accuracy, consistency, and reliability across reports.

6. Independent & Team-Based Work

This role requires a balance:

  • Working independently during night shifts
  • Collaborating with developers, testers, and analysts during issue resolution and deployments

7. Communication Skills (Verbal & Written)

Clear communication is essential when:

  • Explaining issues to non-technical stakeholders
  • Documenting incidents and resolutions
  • Coordinating with cross-functional teams

8. Version Control Tools (Git)

Version control ensures safe tracking of SQL scripts, fixes, and deployments. Familiarity with Git helps maintain code consistency and rollback changes when needed.

9. ETL & Reporting Tools (Good to Have)

Knowledge of ETL or reporting tools (such as Power BI, Tableau, SSRS, Informatica, etc.) helps in understanding data pipelines and identifying where issues originate.

10. Night Shift Flexibility

BI systems often support global users. Night shift availability ensures uninterrupted support and faster issue resolution for international business operations.

11. Positive Attitude

Production support can be challenging. A positive mindset helps in managing pressure, learning continuously, and maintaining team morale.


About the Company

Confidential IT Services Company is a growing technology-driven organization delivering data, analytics, and enterprise support solutions to global clients. The company focuses on reliability, performance, and innovation, helping businesses make data-backed decisions through robust BI and reporting systems.

With a strong presence in India and international markets, the organization provides employees with exposure to real-time production environments, modern data technologies, and collaborative work culture.


Career Growth Opportunities

This BI Production Support role opens doors to multiple career paths, including:

  • BI Developer
  • Data Analyst
  • ETL Developer
  • Data Engineer
  • Reporting Specialist
  • Database Support Analyst

With hands-on SQL experience and exposure to production BI systems, professionals can steadily move into advanced data and analytics roles.

APPLY LINK: Apply Here

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