Mortgage Loan Closer
Company: Mphasis (Digital Risk)
Location: Pune, Maharashtra
Experience Required: 0–2 Years
Job Type: Full-Time | Work From Office | Night Shifts
Industry: Mortgage Services | Banking & Financial Services
Introduction
The mortgage industry plays a critical role in ensuring secure and compliant home financing, and Mortgage Closers are at the heart of this process. Mphasis, through its Digital Risk division, is hiring Mortgage Loan Closers in Pune to support U.S. mortgage operations for leading banks and loan originators.
This role is ideal for professionals who have experience or strong foundational knowledge in mortgage closing, compliance, documentation, and customer coordination. If you are detail-oriented, process-driven, and comfortable working in a fast-paced environment with global clients, this opportunity offers excellent career growth.
About Mphasis & Digital Risk
Mphasis is a global IT solutions and services company with a strong presence in banking, financial services, insurance, and mortgage operations. Known for combining technology, automation, and human expertise, Mphasis supports Fortune 500 companies worldwide.
Digital Risk, a subsidiary of Mphasis, specializes in mortgage risk management and processing services. With over 1,500 professionals, Digital Risk is one of the largest mortgage outsourcing providers in the United States. Its mission, “Make Mortgages Safe”, reflects a commitment to compliance, accuracy, and operational excellence across the mortgage lifecycle.
Position Overview: Mortgage Loan Closer
As a Mortgage Loan Closer, you will be responsible for coordinating and completing the loan closing process end-to-end. This includes preparing and reviewing closing documents, ensuring regulatory compliance, resolving discrepancies, and coordinating with internal teams, borrowers, title companies, and escrow agents.
The role demands high attention to detail, strong communication skills, and the ability to manage multiple closings within strict timelines.
Key Responsibilities & Job Functions
Loan Closing & Documentation
- Prepare, review, and generate closing documents as per client and regulatory requirements
- Ensure all compliance standards and investor guidelines are met
- Review and approve final Closing Disclosure (CD)
- Prepare documents such as:
- Deed of Trust
- Promissory Note
- Final Loan Application (1003)
- Final Closing Disclosure
- Amortization Schedule
- Initial Escrow Account Disclosure
Compliance & Quality Review
- Review TRID compliance and tolerance limits
- Validate origination charges, title charges, and third-party fees
- Review changed circumstances such as:
- APR increase
- Loan term or product changes
- Finance charge variations
- Review and calculate:
- Taxes and insurance
- Escrow amounts
- Closing costs
- Seller and realtor credits
Coordination & Issue Resolution
- Work closely with Processing, Sales, Underwriting, and Settlement Agents
- Resolve closing issues and update systems accordingly
- Coordinate with title/escrow companies for CD balancing via email or calls
- Clear “prior-to-close” conditions efficiently
Funding & Finalization
- Review files for funding readiness
- Request and transmit funding details to ensure timely loan disbursement
- Ensure error-free documentation before distributing closing packages
Customer Service & Performance
- Provide excellent service to internal and external clients
- Maintain customer satisfaction scores as per management targets
- Meet Service Level Agreements (SLAs) and productivity goals
Required Skills & Why They Matter
1. Loan Closing Experience
Experience in high-volume loan closings ensures accuracy, speed, and the ability to manage deadlines effectively.
2. Conventional Loan Knowledge
Understanding conventional mortgage documentation helps prevent funding delays and compliance issues.
3. TRID Compliance Expertise
TRID regulations are critical in U.S. mortgages. Knowledge of timing, tolerances, and cures protects lenders from penalties.
4. Closing Disclosure (CD) Review
Accurate CD review ensures transparency for borrowers and regulatory adherence.
5. Title & Escrow Knowledge
Reviewing title commitments and escrow details helps identify ownership, lien, and funding risks.
6. Attention to Detail
Even small errors can delay closings or cause compliance violations, making precision essential.
7. Technical & System Skills
Working in a paperless environment requires comfort with mortgage systems and digital workflows.
8. Communication & Customer Service
Clear communication ensures smooth coordination between borrowers, clients, and internal teams.
9. Time Management & Urgency
Mortgage closings operate under strict timelines, requiring quick decision-making and prioritization.
Work Schedule & Environment
- Rotational shifts between 8 AM to 8 PM
- Night and late-night shifts required
- 40-hour work week with preset schedules
- Work from Office (Pune)
- Working on Indian holidays is mandatory
Why Choose Mphasis for Your Career?
- Exposure to U.S. mortgage operations
- Work with leading global banks and financial institutions
- Strong compliance-driven culture
- Career growth in mortgage processing, underwriting, and risk management
- Inclusive workplace with equal opportunity policies
Mphasis is an Equal Opportunity Employer and provides reasonable accommodations for individuals with disabilities.
Who Should Apply?
This role is suitable for:
- Mortgage professionals with 0–2 years of experience
- Candidates with prior exposure to loan closing or mortgage documentation
- Individuals willing to work night shifts and office-based roles
- Professionals seeking long-term growth in the mortgage and BFSI domain
Apply Here: Visit Link
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Conclusion
The Mortgage Loan Closer role at Mphasis in Pune is a strong opportunity for candidates looking to build or advance their careers in the U.S. mortgage industry. With structured processes, global exposure, and a compliance-focused environment, this position offers both learning and stability.
If you have the required skills, attention to detail, and commitment to service excellence, Mphasis provides the platform to grow in a highly specialized and in-demand domain.