Amazon Hiring Digital Content Associate – Prime Video Publishing Operations | Chennai
Job Overview
Amazon is hiring for the position of Digital Content Associate – Prime Video Publishing Operations in Chennai, Tamil Nadu. This opportunity is ideal for candidates who are interested in digital content operations, media publishing, quality control, and technology-driven workflows.
The role focuses on managing the complete content publishing lifecycle for Prime Video, including content ingestion, asset verification, quality checks, issue resolution, partner coordination, and ensuring digital content reaches customers accurately and on time.
Company: Amazon Development Centre India Private Limited (ADCI MAA 15 SEZ – K20)
Job Role: Digital Content Associate – Prime Video Publishing Operations
Job ID: 10441270
Location: Chennai, Tamil Nadu, India
Experience: 0–2 Years
Qualification: Bachelor’s Degree
Department: Editorial, Writing & Content Management
Employment Type: Full-Time
Amazon Digital Content Associate Job Description
Amazon Prime Video Publishing Operations team is looking for a detail-oriented and motivated professional who can support global content publishing activities.
The selected candidate will work on ensuring that movies, shows, and other digital content are published correctly across Prime Video’s worldwide catalog.
The role requires managing content workflows, checking digital assets, coordinating with partners, resolving publishing issues, and maintaining quality standards.
Candidates will follow defined Standard Operating Procedures (SOPs) while achieving productivity, quality, and service-level goals.
Key Responsibilities
Digital Asset Quality Control (QC)
The associate will perform pre-publish and post-publish quality checks of digital content assets.
Responsibilities include:
- Reviewing content before publishing
- Checking digital assets against quality standards
- Identifying errors or missing information
- Ensuring customers receive accurate content
Content Partner Coordination
The role requires communication with external content partners to resolve asset-related issues.
Tasks include:
- Reporting content defects
- Requesting corrected files
- Following up on delivery timelines
- Ensuring content is ready before launch dates
Publishing Pipeline Monitoring
The associate will monitor publishing workflows and identify blockers that affect content availability.
Responsibilities include:
- Tracking publishing status
- Troubleshooting workflow issues
- Escalating critical blockers
- Supporting smooth content delivery
Defect Resolution
The role involves handling post-publish issues reported through customer tickets.
The candidate must:
- Investigate reported issues
- Follow SLA timelines
- Coordinate with teams for resolution
- Ensure customer experience quality
Reporting and Tracking
The associate will maintain operational visibility through:
- Trackers
- Dashboards
- Workflow management tools
- Performance reports
Required Skills and Why They Matter
Content Operations Knowledge
Understanding content workflows helps manage digital publishing activities effectively and ensures smooth delivery of media assets.
Quality Control Skills
Quality checking is important because digital content must meet customer expectations before being published.
Attention to Detail
Small errors in content information, files, or metadata can impact millions of customers. Attention to detail helps maintain accuracy.
Communication Skills
Strong written and verbal communication is required for coordinating with internal teams and external partners.
Problem-Solving Skills
Publishing operations involve resolving technical and content-related issues. Problem-solving ability helps identify causes and implement solutions.
Excel Knowledge
Microsoft Excel is required for maintaining trackers, analyzing data, and preparing reports.
Important Excel skills include:
- Data handling
- Filtering
- Reporting
- Basic analysis
SQL Knowledge
Basic SQL knowledge helps candidates understand data-related operations and support content workflow analysis.
HTML Knowledge
HTML understanding helps in managing digital content formats and online publishing requirements.
Image Editing Software
Knowledge of image editing tools helps verify and manage digital media assets such as posters, thumbnails, and promotional content.
Video Format Knowledge
Basic understanding of video formats helps in checking digital video assets and identifying publishing-related issues.
Technical Skills Required
Microsoft Excel
Used for operational reporting, tracking tasks, and analyzing publishing data.
SQL
Helps with database-related activities and understanding structured data.
HTML
Useful for digital content formatting and publishing workflows.
Image Editing Tools
Supports verification and management of visual content assets.
Digital Supply Chain Knowledge
Understanding how digital content moves from creators to customers helps improve publishing efficiency.
Educational Qualification
Candidates should have:
- Bachelor’s Degree
Preferred background:
- Content Operations
- Media Publishing
- Digital Platforms
- Technology Operations
About Amazon
Amazon is one of the world’s largest technology and e-commerce companies, operating across areas including online retail, cloud computing, digital entertainment, artificial intelligence, and logistics.
Founded in 1994, Amazon started as an online bookstore and expanded into a global technology company serving millions of customers worldwide.
Amazon focuses on customer experience, innovation, operational excellence, and scalable technology solutions.
Its Prime Video platform provides movies, TV shows, original content, and entertainment services to customers globally.
About Prime Video Publishing Operations Team
Prime Video Publishing Operations supports Amazon’s global entertainment ecosystem by ensuring digital content is published accurately and efficiently.
The team manages:
- Content onboarding
- Digital asset verification
- Publishing workflows
- Quality assurance
- Issue resolution
The team works closely with technology and content partners to deliver high-quality entertainment experiences to customers.
Career Growth Opportunities
The Digital Content Associate role provides experience in digital media operations and technology-driven workflows.
Future career opportunities may include:
- Content Operations Specialist
- Quality Analyst
- Publishing Operations Analyst
- Digital Media Operations Associate
- Program Operations Specialist
Why Join Amazon?
Amazon provides employees the opportunity to work with global teams, advanced technology platforms, and large-scale digital operations.
This role is suitable for candidates who want to build careers in:
- Digital content management
- Media operations
- Quality assurance
- Technology operations
- Customer experience