Custom Software Engineer Job in Pune at Accenture | ServiceNow IT Service Management | Freshers and Experienced Candidates Apply

Are you looking for a software engineering career opportunity in Pune? Accenture is hiring for the position of Custom Software Engineer under its Packaged Application Development team. This role is ideal for candidates with 0–2 years of experience who want to build expertise in ServiceNow IT Service Management, application development, and enterprise technology solutions.

The position offers an excellent opportunity to work with one of the world’s leading technology and consulting organizations while gaining hands-on experience in software development, application configuration, and business process transformation.

Job Details

Job Title: Custom Software Engineer

Company: Accenture

Location: Pune, Maharashtra

Experience Required: 0–2 Years

Employment Type: Full-Time

Required Skill: ServiceNow IT Service Management

Education Requirement: 15 Years Full-Time Education

Department: Technology – Packaged Application Development

About Accenture

Accenture is a global professional services company specializing in digital transformation, cloud computing, cybersecurity, artificial intelligence, consulting, and technology services.

With a workforce of more than 775,000 professionals worldwide, Accenture serves clients across various industries and countries. The company helps businesses innovate, improve operational efficiency, and accelerate growth through technology-driven solutions.

Recognized among the World’s Best Workplaces™, Accenture offers a collaborative and inclusive environment where employees can learn, grow, and build successful careers.

Custom Software Engineer Role Overview

As a Custom Software Engineer, you will be responsible for designing, building, configuring, and enhancing applications that support business processes and organizational requirements.

The role focuses on developing technical knowledge, collaborating with experienced professionals, participating in problem-solving activities, and contributing to application development projects.

Candidates will gain practical exposure to ServiceNow IT Service Management while working on enterprise-level applications and digital transformation initiatives.

Key Responsibilities

As a Custom Software Engineer at Accenture, your responsibilities may include:

• Designing and configuring applications based on business requirements.
• Assisting in application development activities.
• Supporting software implementation projects.
• Participating in technical discussions and problem-solving sessions.
• Collaborating with cross-functional teams.
• Developing and enhancing application features.
• Conducting testing and debugging activities.
• Identifying and resolving application issues.
• Ensuring smooth application integration.
• Supporting project documentation and maintenance activities.
• Learning new technologies and development methodologies.

The role provides an excellent foundation for individuals interested in enterprise application development and ServiceNow technologies.

Understanding ServiceNow IT Service Management (ITSM)

ServiceNow IT Service Management is the primary skill required for this position.

ServiceNow is one of the world’s leading cloud-based platforms used to automate and manage IT services, workflows, and business processes.

ITSM helps organizations:

• Improve service delivery.
• Automate repetitive tasks.
• Enhance employee productivity.
• Streamline incident management.
• Improve customer support operations.
• Manage IT assets and change processes efficiently.

Professionals with ServiceNow expertise are highly sought after across industries due to the growing demand for digital workflow automation.

Required Skills and Their Importance

1. ServiceNow IT Service Management

This is the core requirement for the role.

Why it is important:

• Enables efficient IT service delivery.
• Supports workflow automation.
• Improves operational efficiency.
• Helps organizations manage incidents and service requests effectively.

2. Application Development Knowledge

Candidates should understand software development fundamentals.

Why it is important:

• Supports application customization.
• Enables feature development.
• Improves software quality.
• Facilitates business process automation.

3. Problem-Solving Skills

Engineers frequently encounter technical challenges that require structured solutions.

Why it is important:

• Improves system performance.
• Helps resolve application issues quickly.
• Enhances productivity.
• Supports project success.

4. Testing and Debugging

Software quality depends on proper testing and issue resolution.

Why it is important:

• Identifies defects early.
• Improves application reliability.
• Enhances user experience.
• Reduces production issues.

5. Team Collaboration

Software projects involve multiple stakeholders and teams.

Why it is important:

• Improves communication.
• Enhances project coordination.
• Accelerates development timelines.
• Supports successful project delivery.

Additional Skills That Add Value

ITIL Framework Knowledge

Accenture mentions ITIL knowledge as a desirable skill.

ITIL (Information Technology Infrastructure Library) is a globally recognized framework for IT service management.

Benefits of ITIL knowledge:

• Improves service management understanding.
• Supports ServiceNow implementations.
• Enhances process efficiency.
• Increases career opportunities in ITSM roles.

User Interface Design Principles

Basic UI understanding can help developers create more user-friendly applications.

Benefits:

• Better user experience.
• Improved application usability.
• Increased user satisfaction.

Database Management Knowledge

Basic understanding of databases is valuable for application development.

Benefits:

• Supports data management.
• Improves application functionality.
• Enables efficient troubleshooting.

Daily Work Environment

A typical day may involve:

• Attending team meetings.
• Understanding project requirements.
• Configuring ServiceNow modules.
• Writing and testing application components.
• Troubleshooting issues.
• Collaborating with developers and analysts.
• Participating in code reviews.
• Learning new technologies and best practices.

The role provides a balanced mix of technical learning, development work, and business process understanding.

Career Growth Opportunities

Starting as a Custom Software Engineer can lead to multiple career paths, including:

• Application Developer
• ServiceNow Developer
• ServiceNow Administrator
• ITSM Consultant
• Software Engineer
• Technical Analyst
• Application Support Engineer
• ServiceNow Architect
• Technology Consultant
• Project Lead

As organizations increasingly adopt digital workflow platforms, demand for ServiceNow professionals continues to grow globally.

Why Join Accenture?

Global Technology Leader

Work with one of the most respected technology consulting companies in the world.

Continuous Learning

Access certifications, training programs, and professional development opportunities.

ServiceNow Career Path

Build expertise in one of the most in-demand enterprise platforms.

Inclusive Workplace

Accenture promotes diversity, inclusion, and equal opportunities for all employees.

Strong Career Growth

Employees have opportunities to work on innovative projects and advance their careers across multiple technology domains.

Who Should Apply?

This role is ideal for:

• Fresh graduates interested in software development.
• Candidates with 0–2 years of experience.
• Individuals interested in ServiceNow careers.
• Application development professionals.
• ITSM enthusiasts.
• Computer Science and Engineering graduates.
• Candidates seeking enterprise technology experience.

Final Thoughts

The Custom Software Engineer role at Accenture Pune provides an excellent opportunity for candidates who want to establish a career in software engineering and ServiceNow IT Service Management. The position offers exposure to enterprise applications, workflow automation, application development, and digital transformation projects.

With Accenture’s global reputation, learning-focused culture, and strong technology ecosystem, this role can serve as a valuable stepping stone toward a successful career in software development and IT service management.

Candidates with a passion for technology, problem-solving, and continuous learning should strongly consider applying for this opportunity.

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