Job Title

Systems Engineer – IT Service Management – Infosys BPM Limited – Jaipur

Description

Infosys BPM Limited is hiring experienced professionals for the Systems Engineer – IT Service Management role in Jaipur. This opportunity is ideal for candidates with infrastructure management, Windows server administration, virtualization, networking, and IT operations expertise who want to build a career in enterprise IT infrastructure and service management.

Introduction

Modern enterprises depend heavily on stable and secure IT infrastructure to support daily business operations. From servers and virtualization systems to networking, security, and cloud environments, infrastructure teams ensure that organizations run efficiently without downtime or operational disruptions.

As businesses continue to scale digital operations, the demand for skilled IT infrastructure professionals has increased significantly. Organizations require engineers capable of managing enterprise environments, troubleshooting technical issues, maintaining servers, and ensuring system reliability.

The Systems Engineer – IT Service Management role at Infosys BPM Limited is an excellent opportunity for professionals with infrastructure and systems administration experience who want to work in enterprise-level IT operations environments.

This role offers exposure to modern infrastructure technologies, virtualization platforms, networking systems, and IT service management practices.

About the Company – Infosys BPM Limited

Infosys BPM Limited is a subsidiary of Infosys, one of India’s leading technology consulting and digital services organizations.

Infosys BPM provides business process management and technology-enabled services to global clients across industries such as:

Banking and financial services
Telecommunications
Healthcare
Manufacturing
Retail
Logistics
Technology services

The company focuses on:

Digital transformation
Infrastructure management
Process optimization
Enterprise technology support
Automation-driven operations

Infosys is globally recognized for its innovation, technology leadership, and strong enterprise service ecosystem.

Role Overview – Systems Engineer (IT Service Management)

The Systems Engineer – IT Service Management role focuses on managing enterprise IT infrastructure, supporting infrastructure operations, and ensuring system reliability across data center environments.

Professionals in this role work with:

Windows infrastructure
Active Directory environments
Virtualization technologies
Security systems
Networking infrastructure
Enterprise server environments

This role is ideal for candidates with 1–3 years of experience in systems administration and infrastructure operations.

Key Responsibilities

1. Infrastructure Operations Management

Candidates are responsible for managing day-to-day infrastructure operations within Infosys data centers.

This includes ensuring:

System availability
Infrastructure stability
Operational efficiency
Performance monitoring

2. Active Directory Management

Professionals manage multiple Active Directory environments used for:

User authentication
Access management
Enterprise security
Group policy administration

3. Windows Server Administration

The role involves maintaining and troubleshooting Windows server environments.

Responsibilities may include:

Server configuration
System updates
User management
Security patching

4. Virtualization Platform Management

Candidates work with virtualization technologies such as:

Hyper-V
VMware

These platforms help organizations optimize infrastructure utilization and scalability.

5. Workspace and Endpoint Management

Experience with Workspace ONE and endpoint management solutions helps maintain secure enterprise device environments.

6. Security and Antivirus Infrastructure

Candidates support security systems including:

Antivirus servers
Firewall environments
Security best practices

7. Networking and Storage Management

Infrastructure engineers must understand:

Networking fundamentals
Storage systems
Connectivity troubleshooting
Enterprise infrastructure architecture

8. Customer and Stakeholder Communication

Strong communication skills are essential because engineers often interact with clients and business stakeholders.

Required Qualifications

Education

Bachelor of Engineering (BE)

Experience

1–3 years of relevant infrastructure or systems administration experience

Location

Jaipur

Skills Extracted from the Job Description and Their Importance

1. Active Directory (AD)

Active Directory is one of the most widely used enterprise identity and access management systems.

It helps organizations manage:

User authentication
Access permissions
Security policies
Enterprise device management

AD expertise is essential for IT infrastructure roles.

2. WSUS (Windows Server Update Services)

WSUS helps organizations centrally manage Windows updates and patches.

This improves:

Security
System stability
Compliance management

3. Workspace ONE

Workspace ONE is an enterprise mobility and device management platform.

It helps manage:

Employee devices
Security policies
Enterprise applications

4. Windows Server Administration

Windows servers form the backbone of many enterprise IT environments.

Knowledge of Windows infrastructure is essential for:

System administration
User management
Enterprise services

5. Hyper-V and VMware

Virtualization technologies allow organizations to:

Optimize hardware utilization
Improve scalability
Reduce infrastructure costs

VMware and Hyper-V skills are highly valuable in enterprise IT operations.

6. IIS (Internet Information Services)

IIS is Microsoft’s web server platform used to host applications and services.

7. Networking Knowledge

Understanding networking concepts is critical for:

Connectivity management
Infrastructure troubleshooting
System communication

8. Firewall and Security Practices

Infrastructure security is one of the most important aspects of enterprise IT operations.

Knowledge of:

Firewalls
Security policies
Access controls
Antivirus systems

helps protect enterprise environments.

9. ITIL Processes

ITIL provides best practices for IT Service Management (ITSM).

It helps organizations:

Improve operational efficiency
Standardize IT processes
Manage incidents effectively

10. Certifications (MCSE, CCNA, ITIL)

Industry certifications validate technical expertise and improve career opportunities.

These certifications demonstrate knowledge in:

Microsoft systems
Networking
IT service management

11. Analytical and Problem-Solving Skills

Infrastructure engineers regularly troubleshoot technical issues and system failures.

Strong analytical thinking is essential.

12. Customer-Facing Communication Skills

Enterprise IT roles often require interaction with:

Clients
Internal stakeholders
Technical teams

Professional communication is critical.

Why This Role Matters

Systems Engineers play a critical role in maintaining enterprise IT infrastructure.

Their work supports:

Business continuity
Data center operations
Enterprise security
System reliability
Digital transformation initiatives

Without infrastructure teams, organizations cannot maintain stable technology environments.

Career Growth Opportunities

Professionals in this role can grow into positions such as:

Senior Systems Engineer
Infrastructure Administrator
Windows Administrator
Cloud Infrastructure Engineer
Network Engineer
IT Operations Lead
DevOps Engineer
IT Service Manager

With cloud and infrastructure modernization increasing globally, infrastructure expertise remains highly valuable.

Work Culture at Infosys BPM

Infosys BPM promotes:

Continuous learning
Technology innovation
Collaboration
Professional development

Employees gain exposure to:

Enterprise infrastructure systems
Data center environments
Global IT operations
Advanced infrastructure technologies

The company also encourages certification and technical upskilling.

Location Advantage – Jaipur

Jaipur is emerging as an important technology and business services destination in India.

Advantages include:

Growing IT ecosystem
Lower cost of living compared to metro cities
Better work-life balance
Expanding technology opportunities

Jaipur is increasingly attracting technology and infrastructure operations investments.

Why This Opportunity is Valuable

This role provides practical experience in:

Enterprise infrastructure management
Virtualization technologies
IT operations
Security systems
Service management processes

Professionals gain hands-on exposure to real-world enterprise IT environments.

Conclusion

The Systems Engineer – IT Service Management role at Infosys BPM Limited is an excellent opportunity for professionals interested in enterprise infrastructure, virtualization, networking, and IT operations.

With exposure to enterprise systems, data center environments, and infrastructure technologies, this role provides a strong foundation for long-term growth in IT infrastructure and cloud operations.

For candidates passionate about systems administration and enterprise technology management, this opportunity offers strong technical exposure and career advancement potential.

Apply Here: Visit Link

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